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Horst Management Services

An exterior view of the Horst Management Services office

Horst Management Services is part of the Horst Group, a fifth-generation company with roots that started in the late 1800s. Today, Horst Group consists of three core business units: Construction Services, Insurance
 & Benefits, and Management Services. This enables us to tap into decades of experience and significant expertise to more effectively manage commercial properties, condo & homeowner associations, and senior living facilities.

Horst’s vision is to perform with a passion for excellence, while doing the right things the right way.

While Horst Group companies cover several industries, we are singularly focused on connecting with our customers, knowing their needs and exploring their ideas, and delivering products and services that they value.

Our Management Team

Jim Burnham

Jim came to Horst with significant experience in senior living management and leadership. He also has experience in building CCRCs from the ground up, consulting on multiple projects and building master plans for communities. Jim has been working in the Senior Housing and Long Term Care industry since 2002. Currently, Jim serves on the AL/PC Board of PHCA (Pennsylvania Health Care Association) and is a licensed Nursing Home Administrator in FL, DE, and PA.

Lori Van Gorden Lori Van Gorden
Vice President of Operations – Real Estate Management

Lori joined Horst in 2009 to manage multi-family rental communities & homeowner associations. Having 24 years of property management experience, she oversees the staff and operations and is dedicated to customer satisfaction with keen attention to details and organization.

Christine Horn
Vice President of Operations – Senior Living Facilities

Chris has over 25 years of experience in Healthcare and Senior Care Services. She is focused on optimal health and welfare of the (Horst-owned) Columbia Cottage residents and ensuring the Cottages are a great place to live and work.

Cindy McWilliams
Columbia Cottage Regional RN

Cindy’s role at the (Horst-owned) Columbia Cottage communities includes planning, developing, evaluating, and directing the nursing staff and ensuring resident care is exceptional and consistent with regulations.

Merri Ney
Regional Director of Memory Care Services

Merri brings decades of healthcare and senior living experience to her role of Regional Director of Memory Care Services. Merri has spent the majority of her career working with people living with Dementia, their families, caregivers, and healthcare professionals. There is nothing more important to Merri than providing staff with innovative and successful strategies that enable them to assist individuals with Dementia. These skills will allow persons with Dementia to “live their best” each day.

Denelle Harding bio picture Denelle Harding
Regional Project Manager

Denelle joined the Horst Group Family in 2003. As the Regional Project Manager, she is the liaison between the Cottage Management Teams and Horst Senior Care in the implementation through completion of projects. Denelle specializes in timely communication, and is truly the historian of all matters related to Columbia Cottage. Denelle is married with two adult children. She is also a United States Army Veteran.

Kaitlyn Scruton
Horst Management Services HR Business Partner

Kaitlyn graduated from Pennsylvania College of Health Sciences with her Master’s of Healthcare Administration in August 2020. Kaitlyn is focused on creating an optimal work environment for new and existing staff and supporting efforts to ensure residents receive high quality and compassionate care. Her responsibilities focus on recruitment, retention, employee relations, and policy revision and development.

Randall Horst Randall Horst
Horst Group CEO & Columbia Cottage Owner

Randall is part of Horst’s fifth generation of ownership. He joined Horst in 1983, and became President & CEO of Horst Group in 2001. Horst Group has owned and managed Columbia Cottage since 1998.